What
if my plans change after making a reservation?
Reserve
with confidence as there are no problems if your plans change
and you need to cancel or change your dates. Your deposit
will be refunded in full provided you have let us
know not later than 7 days before the date you were due
to arrive.
How
do I get to you from Heathrow Airport?
1.)
By Fast Train - Take the non-stop Heathrow Express
train straight into Paddington Station, leaves every 15
minutes (journey time approximately 15 minutes) and costs
£16.50 online, £18 at the station. Children
half-priceFrom Paddington Station take a 15 – 20 minute
taxi ride to the hotel - approximately £10.
2.) By Taxi (Black-cab) - There are always plenty
of taxis lining up waiting for customers, takes about 50
minutes depending on traffic delays, i.e. costs a bit more
in the morning and evening peak periods. Costs about £65.
3.) By Private Hire Car (Minicab) – We can
make arrangements to meet you with a personalised sign at
the Arrivals Hall at the airport, help you with your luggage
and bring you straight to the hotel by private car. The
price depends on the number of persons and the amount of
luggage and we can quote you the amount if you email us
and advise. For example, from Heathrow - 2 persons with
2 cases and hand luggage would be £50 (From Gatwick,
Stansted and Luton - £25 extra)
4.) By Tube - Take the Tube direct to Russell Square
station, leaves about every 5 -10 minutes. Costs £4.50
(Children 5-16 yrs - £2) and takes about 55 minutes.
From Russell Sq. tube station to the hotel is approx. a
5-minute walk. The first train service is at 5.40 a.m. The
carriages become very overcrowded during peak rush hours.
Heathrow is the first stop so you will get a seat but getting
off in Central London with lots of luggage in the rush hours
will be stressful.
How do I get to you from Gatwick Airport?
By
Rail - Take the First Capital Connect Train to St. Pancras
International Station . Takes 46 minutes, £8.90 adult
fare, up to 4 trains per hour. Walk from station 7-10 minutes
or take a taxi, approx. £4. (You can use the Gatwick
Express as an alternative but this is more expensive and
you then have the additional cost (and time) to get across
London from Victoria).
By Private Hire Car (Minicab) – See above.
How
do I get to you from Stansted Airport?
By
Rail - National Express train towards Liverpool St.
Ask for a ticket to King's Cross St. Pancras and change
trains at Tottenham Hale onto the Tube (Victoria Line) and
get off the train 4 stops later at King's Cross St. Pancras.
Journey time - approx. 1 hour. Cost - £15.
By Private Hire Car (Minicab) – See above
How
do I get to you from Luton Airport?
By Rail – Take the Shuttle Bus from the airport
to Luton Airport Parkway railway station (£1) and
then the First Capital Connect train to King's Cross. Cost
£9.90. Takes approx. 32 minutes and then a 10 min.
walk or a taxi.
By Private Hire Car (Minicab) – See above
How do I find you after leaving the tube
or the station?
Print
out a copy of our local map and take it
with you. You can see that Russell Square tube station,
and Euston and Kings Cross/St.Pancras main line and tube
stations are each within easy walking distance of the George.
What
do I get with my "English Breakfast"?
Our
policy is to try to make sure you start the day with a satisfying
breakfast and you can have a choice of various cereals,
choice of fruit juices, tea and coffee, toast, choice of
jams, marmalade and honey, eggs (fried, scrambled, poached
or boiled), grilled bacon, sausages, tomatoes, baked beans.
If you're still hungry when you're finished have more of
whatever you want.
Where can I get information about
travelling around London?
London
Buses and Tubes - Tube and bus fares are based
on a six-zone system. Check http://www.tfl.gov.uk
for full details, tube maps, bus maps, journey planners
and the latest prices. Tube and bus maps and other information
are also available free at our reception desk.
Using an Oyster card is generally the cheapest
way to make journeys in London. It can be used on bus, Tube,
trams, DLR, London Overground and National Rail services
in London and you can get all the information you need at
https://oyster.tfl.gov.uk/oyster/entry.do .
Taxis - Black-cab drivers tend to know
central London very well and can be hailed in the street
when the yellow Taxi sign on the roof is lit. Once they
have stopped for you taxis are obliged to take you anywhere
you want to go within 6 miles of the pick-up point. The
charges are made through a combination of time and distance
and the meter is visible for you to check the cost and you
can get out at any time. Black cabs are expensive but are
fully insured and low-risk. A standard journey across the
West End will cost about £6 or £7 outside rush
hour. A 10% tip will be expected.
Where
can I get information about theatres?
There
are more than a 100 theatres in London and you can see a
full list of what's on, maps of theatre locations, seating
plans and theatre box office telephone numbers at http://www.officiallondontheatre.co.uk/
. It’s important, before you pay for any tickets with
your card, that you check the seats you’ve been allocated
against the seating layout to ensure that they’re
OK. If you’re booking on the ‘phone have the
seating layout on the screen in front of you before you
call.
Buying from the theatre box office - There
is usually no booking fee when you buy tickets in person.
If you telephone the box office direct to order tickets,
you may be charged a small booking fee. At busy periods,
some box office telephone numbers ‘trip over’
to ticket agencies. In this instance, any fees should be
identical to those charged by the box office.
Buying from the Half Price Ticket Booth in Leicester
Square - This ticket booth in the clock-tower building
in Leicester Square is the best way to buy discount tickets
on the day of performance. Have a look at http://www.officiallondontheatre.co.uk/tkts
for further details. Warning - make sure
you go to the right place in Leicester Square, ignore the
booths you pass getting there.
Buying tickets from a ticket agency - Most
legitimate ticket agents are members of STAR (The Society
of Ticket Agents & Retailers), an organisation that
aims to encourage best practice among ticketing outlets.
Ticket agents always charge a booking fee, up to 25% of
the price you would pay if you bought the ticket direct
from the theatre box office in person. These fees vary so
compare this cost from their websites before committing
yourself.
Where can I park the car?
It's
worth pointing out that the roads in London are very crowded
and the cost of parking is prohibitively expensive so we
strongly recommend that you do not bring a car unless you
really have to and don't hire one unless you intend to take
it out of the centre the same day.
London now has a “Congestion Charge Zone” in
the very centre and the George Hotel is within that area.
Payment of the congestion charge allows you to enter, drive
around, and leave the charging zone as many times as you
wish that day. Congestion charging applies between 7.00a.m.
and 6.00 p.m., Monday to Friday. You can pay the £8
congestion charge either in advance or on the day of travel
before, during or after the journey but you must pay by
10.00pm on the day of travel to avoid penalty costs. For
further information - http://www.cclondon.com/index.shtml
If you do need to bring a car we have an arrangement with
NCP for discounted parking at their local underground parking
garage in Brunswick Square. Check with hotel reception for
current charges.
Street parking is free from 6.30pm - 8.30am Monday-Friday
and from 1.30 pm on Saturday. Metered parking at other times
and be aware that traffic wardens are predatory in central
London so don't over-run the time on your meter. You have
been warned!
General Questions
Electricity
- British current is 240 volts, AC, so you'll need a converter
or transformer for U.S.-made electrical appliances, as well
as an adapter that allows the plug to match British outlets.
If you don’t have one you can buy a transformer/adapter
at many places in London and we recommend "Boots the
Chemist" as their prices are reasonable and they have
many branches close to the hotel.
We supply hair dryers and an iron.
Time
difference in America - Most of the year Britain is 5 hours
ahead of the time observed on the East Coast of the United
States. When it's noon in New York, it's 5pm in London.
Tipping
- In restaurants, service charges around the 10% range are
usually included in the bill. Sometimes this will be clearly
indicated but, if it isn't, waiters won’t mind if
you ask and you can decide for yourself how much to leave.
There's no tipping in fast-food cafes, pubs or theatres.
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